Getting Verified as a Service Provider
Learn how to get verified on SoundBridge and earn a verification badge that builds trust with clients and helps you stand out.
What is Verification?
Verification is a process that confirms your identity as a service provider. When you're verified, you get a special badge on your profile that shows clients you're a trusted professional.
Benefits of Verification:
- ✅ Verification badge appears on your profile
- ✅ Higher visibility in search results
- ✅ Increased client trust and booking rates
- ✅ Access to premium features and opportunities
Verification Requirements
Before you can start verification with Persona, you need to complete these prerequisites:
Complete Profile
Fill out your display name, headline, bio, and select service categories.
Active Service Offering
Publish at least one active service offering with pricing.
Portfolio Items
Add at least one portfolio item showcasing your work.
Completed Bookings
Complete at least one booking successfully (optional but recommended).
Average Rating
Maintain a good average rating from client reviews.
Stripe Payouts Ready
Connect your Stripe account for receiving payments.
How to Verify (Persona)
Identity checks are completed through Persona in a new browser tab. You do not upload ID or selfie files on SoundBridge.
- 1Complete prerequisites & Premium — Meet the requirements above and have an active Premium or Unlimited plan. Check progress in the Verification section of your Service Provider dashboard.
- 2Start or continue Persona — In the Verification section, choose Start verification with Persona (or Continue with Persona if you already began). Allow the new tab and follow Persona’s steps.
- 3Finish in Persona — Persona will guide you through government ID and selfie capture. Use good lighting and a current, unexpired ID.
- 4Wait for status — When Persona completes review, your dashboard status updates. If something is still in progress, use Continue with Persona from the same section.
Verification Status
Not Requested
You haven’t started Persona verification yet. Complete the prerequisites, then start from the Verification section.
In progress / review
You may still need to finish steps in Persona, or Persona is reviewing your inquiry. Use Continue with Persona if the flow isn’t complete.
Approved
Congratulations! You're verified. Your badge is live on your profile.
Not verified
Verification did not pass. When you’re ready, you can try again with Persona from the Verification section.
Tips for Successful Verification
- 🪟 New tab: Persona opens in a separate tab—keep it open until you finish, and disable strict pop-up blockers for this site if the tab doesn’t open.
- 📸 Clear photos: In Persona, use good lighting so your ID and selfie are readable.
- 📄 Valid ID: Use a current, government-issued ID that hasn't expired.
- 👤 Match your profile: The name on your ID should match your profile name (or be clearly related).
- 💼 Complete profile: A complete, professional profile supports a smooth verification experience.
- ⭐ Good reviews: Positive client reviews help demonstrate your legitimacy.