Privacy Policy

1. Introduction

SoundBridge ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our music platform.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us:

• Name, email address, and username
• Profile information and preferences
• Payment information (when applicable)
• Communications with us
• Content you upload (audio files, images, etc.)

2.2 Usage Information

We automatically collect certain information about your use of the Platform:

• Listening history and preferences
• Search queries and interactions
• Device information and IP address
• Browser type and operating system
• Pages visited and time spent

2.3 Upload and File Processing Data

When you upload content, we collect:

• File metadata (size, type, duration, format)
• Upload timestamps and processing logs
• Validation results and error messages
• Copyright detection analysis data
• Content moderation flags and decisions
• Tier-based usage statistics
• Cover Song Information: For cover songs, we collect and verify ISRC (International Standard Recording Code) codes through the MusicBrainz API to ensure proper licensing and copyright compliance. This includes storing the ISRC code, verification status, and verification timestamp.

2.4 Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain the Platform
• Process your uploads and manage your content
• Validate and analyze uploaded content for compliance
• Detect copyright violations and inappropriate content
• Apply tier-based upload limits and processing rules
• Personalize your experience and recommendations
• Communicate with you about your account
• Detect and prevent fraud and abuse
• Comply with legal obligations
• Improve our services and develop new features

4. Automated Content Analysis

We use automated systems to analyze your uploaded content for various purposes:

• Copyright Detection: We scan content for potential copyright violations using audio fingerprinting and content matching technologies.
• ISRC Verification for Cover Songs: For cover songs, we automatically verify ISRC codes through the MusicBrainz API to ensure proper licensing and copyright compliance. This verification is required before cover songs can be uploaded and published on our platform.
• Content Moderation: Automated systems check for inappropriate content, spam, or violations of community guidelines.
• Technical Validation: Files are analyzed for format compatibility, quality standards, and technical specifications.
• Metadata Extraction: We extract and analyze audio metadata for cataloging and recommendation purposes.
• Usage Analytics: Content performance metrics are collected to improve our services and provide insights.

This analysis is performed automatically and may result in content being flagged for manual review, delayed processing, or rejection if violations are detected.

5. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating the Platform, such as hosting, analytics, and payment processing.

4.2 Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure data centers and infrastructure
• Employee training on data protection

7. Your Rights (GDPR)

If you are in the European Union, you have the following rights:

To exercise these rights, please contact us at contact@soundbridge.live.

8. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When you delete your account, we will delete or anonymize your personal information, except where retention is required by law.

9. Children's Privacy

Our Platform is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through the Platform. Your continued use of the Platform after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

14. Cookie Policy

We use the following types of cookies:

Essential Cookies

Required for basic platform functionality.

Analytics Cookies

Help us understand how users interact with the Platform.

Preference Cookies

Remember your settings and preferences.

Marketing Cookies

Used for targeted advertising and content.